Log a maintenance request
Step 1 — your details and what you see. Step 2 — review the AI assessment, edit anything, then Send.
Open work orders by severity
🏭 Team performance (KPI)
| Team | Open | Done | Avg KPI | Rating | On-time | Score |
|---|---|---|---|---|---|---|
| — | ||||||
👷 Technician performance (KPI)
| Technician | Team | Done | Avg KPI | Rating | Score |
|---|---|---|---|---|---|
| No technicians assigned yet | |||||
Work orders
| ID | Equipment | Location | Sev | Dept | Ref | Deadline | Status | KPI |
|---|---|---|---|---|---|---|---|---|
| Loading… | ||||||||
Manpower schedule
The roster is read live from Manpower_Schedule.xlsx in SharePoint. Edit that Excel — add/remove technicians, change teams, or set Available = No when someone is absent — and the app updates automatically within ~5 minutes. No upload needed. Work orders are auto-assigned only to available technicians in the matching team.
Current roster
| Name | Team | Role | Available | |
|---|---|---|---|---|
| Loading… | ||||
Admin — manage roles
Assign or remove Head of Department (HOD) access. This is the single, fully customizable place to manage who can approve work orders, sign off completions, manage manpower, and see the full dashboard. Everyone else stays Staff by default. Changes apply on the person's next page load — no Microsoft sign-in or IT portal needed.
Current HOD assignments
| Scope | Added by | ||
|---|---|---|---|
| Loading… | |||
AI provider settings
Configure the AI used for triage, IOM resolution and KPI scoring, in priority order. Each option accepts multiple keys separated by commas, tried in order if one is rate-limited or fails. Leave any field blank to keep using the server's default environment configuration.